Skip to main content
Providing Accessible Client Services in Your Veterinary Clinic
This 60-minute webinar will provide a foundational understanding of accessibility and introduce a framework for making practical adaptations to improve access to services for clients with a broad range of disabilities. Learn how your veterinary clinic can become more universally accessible for your one in five clients who are living with a disability. The ideas and actions from this webinar will also contribute to fostering an inclusive work culture promoting the well-being of the entire veterinary team.
Join us for a one-hour webinar on Tuesday, December 3, 2024 from 8 to 9 p.m. ET
This webinar is available and free to all veterinarians, student veterinarians, RVTs, student RVTs, and all veterinary workplace staff in support of the Time to Talk about Mental Health in Vet Med awareness campaign.
You do not need to be a CVMA member to attend. CE certificates will be available.
Nora Loyst, B.A. in Health and Community Services, Accessibility Consultant from Untapped Accessibility
Nora brings expertise in service delivery, facilitation, and community engagement. She is passionate about collaborating with the community to translate accessibility planning into practice. Nora holds a B.A. in Health and Community Services from the University of Victoria. She’s built a career around service delivery, with experience in post-secondary student services, supported employment, and inclusive childcare consulting. With an overarching passion for accessibility, she’s funneled all she’s learned about accessible service delivery into the Cognitive-Affective-Physical (CAP) Framework. In her accessible client service training, Nora teaches service providers how to use the CAP Framework to uncover and address the hidden demands, expectations, and assumptions that drive client services. Her commitment to accessibility is guided by her own lived experience as a person with a disability and is enriched by the varied perspectives and experiences of her friends, family, and community.